Health Information Management Technician
Health Information Management
Technician
Overview:
The HIM Technician I perform various
clerical HIM functions. These responsibilities include chart retrieval and
tracking, entry-level prepping, and scanning of clinical documents. Additional responsibilities
may include, processing research requests for records, reception/customer
service responsibilities, and floating throughout the department to cover other
areas within the department, as needed. A minimum of 95% accuracy is expected
for all tasks.
Responsibilities:
- Locates, prints out and
delivers medical records, as requested.
- Picks up records of newly
discharged patients. Ensures that all discharged records are received from
the units for document imaging.
- Files completed and loose
reports.
- Prepares and distributes all
requested reports.
- Maintains a log of activities.
Continuously meets all turnaround times as requested. Meets or exceeds
productivity standards.
- Processes all research
requests.
- Completes missing records
process by requesting charts from clinics, physicians, other departments.
Documents all activities performed in chart location.
- Preps or assembles chart
documents into standard chart order, verifying all documents belong to the
same patient.
- Locates “unable to locate”
charts for clinic appointments and/or release of information requests.
- Serves as an information
resource by responding to requests for general and medical information
received via phone, e-mail, fax, or in person.
- Operates computer to enter and
retrieve data.
- Prepares medical record
documents prior to scanning, according to policies and procedures.
- Utilizes facility guidelines to
prep/assemble, scan and validate all documents are properly found with the
document imaging system.
- Performs simple machine
cleaning. Responsible for document imaging equipment maintenance prior to
shift/use and maintains equipment cleaning log as required. Generates held
desk ticket when needed.
- Performs general clerical
functions such as filing, shredding, and floor rounds.
- Updates the HIM chart tracking
system as needed.
- Monitors and reports the
quality and quantity of work performed through self-reporting.
- Responsible for cross-training
peers.
- Assists the HIM Department and
various work units during times of staff shortage or high volumes
- Maintains strict physician and
patient confidentiality.
- Follows all federal, state,
industry, and hospital guidelines for release of information.
- Supports nThrive’s Compliance
Program by adhering to policies and procedures pertaining to HIPAA, FDCPA,
FCRA, and other laws applicable to nThrive’s business practices. This
includes: becoming familiar with nThrive’s Code of Ethics, attending
training as required, notifying management or nThrive’s Helpline when
there is a compliance concern or incident, HIPAA-compliant handling of
patient information, and demonstrable awareness of confidentiality
obligations.
Qualifications:
- High school diploma or GED.
- Proven time management skills.
- Ability to handle sensitive
information and maintain HIPAA compliance.
- Demonstrated ability to
navigate Internet Explorer and Microsoft Office.
Preferred Skills:
- Experience in a hospital health
information management department.
- Experience with hospital health
information management computer systems.
- Office clerical or
administrative experience.
- Knowledge of medical
terminology.
About nThrive:
Be Inspired. Ignite Change.
Transform Health Care.
From Patient-to-PaymentSM, nThrive
provides all the technology, advisory expertise, services, analytics and
education programs health care organizations need to thrive in the communities
they serve. Our colleagues share a united passion to help health care
organizations strengthen their financial position, which translates to
accessible, quality care for all. This passion fuels our drive to innovate and
participate in community outreach through the nThrive CARES program. Our
colleagues are encouraged to think differently and empowered to make a lasting
impact that ensures our health care providers, and our world, are healthy and
productive.